Download A Survival Guide to Managing Employees from Hell by Scott G.G. PDF

By Scott G.G.

All managers get saddled with ''problem'' staff every now and then; what units nice managers aside is how they take care of them. Drawing from real-life tales, this beneficial and funny advisor presents readers with functional suggestion for dealing with quite a lot of tough forms, together with: * The very unlikely ''I''s: Incompetents, Idiots, and Imbeciles — clueless staff who easily don’t be aware of what they’re doing * The Bull within the workplace China store — the usually offended employee able to confront somebody and everybody * The Party-Time Performer — the worker who, even though nice with humans, continually turns work-time into fun-time * I’ve obtained an issue — staff whose paintings is compromised through any of various own demons, from drug and alcohol difficulties to emotional matters From whiners and wastrels to the needy and nefarious, this ebook offers readers the instruments they should deal with any form of tricky worker.

Show description

Read Online or Download A Survival Guide to Managing Employees from Hell PDF

Best management: project management books

The Blackwell Handbook of Global Management: A Guide to Managing Complexity

This publication offers an summary of present methods and study within the box of overseas businesses with a spotlight on implementation matters in a globalized context. * Written by way of a group of well-known leaders within the box, linked to the turning out to be and influential foreign firms community (ION).

Valuation: Measuring and Managing the Value of Companies, 3rd Edition

It is a sturdy intro to offer the fundamentals of valuation for "old financial system" companies. It determines the valuation of businesses dependent virtually completely on their money circulate over the last few years (i. e. , three, five and seven 12 months classes) to the research. regrettably it ignores (completely) too many concerns that play a very vital position in valuation.

Software Development Project Management: Process and Support (Ellis Horwood Books in Information Technology)

Offering a unified framework for realizing the tactics enthusiastic about undertaking administration, this ebook provides an built-in method of its research, execution and provision of aid. The authors show how wisdom of the method of venture administration may be associated with administration technique thoughts that are, or may possibly, develop into to be had.

Managing Small-Scale Fisheries: Alternative Directions and Methods

Human dependence on marine and coastal assets is expanding. this day, small-scale fisheries hire fifty of the world's 51 million fishers, virtually all of whom are from constructing international locations. And jointly, they produce greater than half the world's annual marine fish capture of 98 million tonnes, delivering many of the fish ate up within the constructing international.

Additional resources for A Survival Guide to Managing Employees from Hell

Example text

No one likes him and he is creating too much havoc in the office with his arrogant behavior. Ω Talk to Davis one last time and tell him to either learn to treat others decently or you will fire him even if he is the top salesman. Ω Change Davis’s territory so he has to struggle harder to make sales. If his sales decline, he may not be such an arrogant, a**hole. Ω Tell Davis he will have to do his own administrative work from now on because the clerical staff will no longer work with him. The Arrogant A**Hole 21 Ω Have a meeting with the clerical staff people to let them know you are aware of the situation.

You are providing a product where anyone can offer supporting assistance on how to better use that product, so Noreen’s difficult customer will agree to work with another customer service person. This CS rep is not offering a personal service where this personal attention is part of the product itself. Thus, Laurie had a lot of possible ways to seek to modify No- Negative Nelly or Ned 33 reen’s behavior. Unfortunately, she allowed Noreen’s negativity and its effect on the department to wear her down until she couldn’t take it any more.

This would give Hilda a chance to change her behavior before she was prevented from doing something she really loved to do, such as continuing to go to these meetings. Additionally, if there were continuing complaints from employees and Bethany’s one-on-one meetings weren’t working, she might set up a group meeting and frame it as an effort to improve relationships in the office. This would avoid having the meeting seem like a dump-on-Hilda session. In short, Bethany might have taken a more proactive approach to lay out the expectations for the job and work with Hilda in a supportive way to deal with problem areas she already is aware of.

Download PDF sample

Rated 4.84 of 5 – based on 35 votes